Understanding the Effect of Trauma on the People We Serve

Understanding the Effect of Trauma on the People We Serve

Trauma-informed care seeks to create an environment where victims of trauma feel safe and are able to trust their care provider.

Taking the concept of recovery-oriented care to a new level, View Point Health, in partnership with Gwinnett County Drug and DUI Courts, received technical assistance from SAMHSA in the form of a workshop on trauma-informed care. The daylong training took place at the Gwinnett Justice and Administration Center auditorium and was open to judges and staff from courts throughout Georgia along with View Point’s community partners.

View Point is committed to becoming a trauma-informed agency says Gina Hutto, director of grants management for the community service board. In the wake of a year-long collaboration with the National Council for Behavioral Health, the agency is in the process of training its more than 500 employees in trauma-informed care.

“We can assume that everyone we serve has had some sort of trauma” says Hutto.

View Point fielded a team to inspect every site in the agency to make sure the environment is welcoming to clients. For example, inspectors check to see whether the furniture is comfortable and what effect the décor has on clients. “We took down posters that focused on the dangers of alcohol and drugs and replaced them with more recovery-oriented affirmations,” says Hutto.

SAMHSA just awarded a grant for enhanced treatment to the four Gwinnett County accountability courts, DUI, Drug, Veterans, and Mental Health, which partner with View Point as treatment provider. People referred to any of the accountability courts now have access to augmented services such as eye movement desensitization and reprocessing, an evidence-based therapy that would otherwise be out of reach for anyone without insurance.